Who we are

Print3D by Samaikya — Privacy Policy

Effective: October 24, 2025
Store: https://print3d.banthias.org
Shop: https://print3d.banthias.org/shop
Support / privacy contact: [email protected]

Print3D by Samaikya is a small e-commerce store that sells 3D printed goods via a WordPress + WooCommerce website hosted at print3d.banthias.org. We are privacy-focused but do not have an in-house legal team; we follow applicable Indian laws and reasonable privacy practices.

TL;DR (short summary)

We collect the minimum personal information needed to run our WooCommerce store (orders, shipping, support). We use third-party services (hosting, Cloudflare, payment gateways) to operate the site. Our servers and main database are located in India; we use Cloudflare to deliver content globally. Transactions occur over SSL. You can ask us to access, correct, export or delete your data — we will honor requests to the extent permitted by applicable law and operational constraints. This policy was drafted with the help of a large language model and may contain errors; please notify us at [email protected] if you find anything incorrect so we can correct it and follow the corrected intent.

What personal information we collect

We only collect information needed to provide our service and comply with laws. Typical categories:

  • Account & contact information: name, email address, phone number, billing and shipping address (when you place an order or register an account).
  • Order and transaction data: items purchased, order history, payment confirmation (note: full card numbers are not stored on our servers — payments are processed by third-party payment gateways).
  • Technical & usage data: IP address, browser and device information, pages visited, referrer URL, server logs and timestamps.
  • Support communications: messages, email threads, attachments you send to us for customer service or design support.
  • Cookies & tracking: cookies and similar technologies used for site functionality, analytics and (if applicable) marketing.

We do not intentionally collect special categories of sensitive personal data (e.g., health, political beliefs) about customers.

How we collect information

  • You provide data when you create an account, place an order, contact support, subscribe to newsletters, or upload files for printing.
  • We automatically collect technical data via server logs, WordPress/WooCommerce, and analytics tools.
  • Cookies and similar technologies are used to remember preferences and help the site function.

Why we collect it (purposes)

  • To process and fulfill orders (billing, shipping, customer service).
  • To communicate with you about orders, questions, or promotions (with your consent for marketing).
  • To improve and secure the website (analytics, troubleshooting, fraud detection).
  • To meet legal, tax and accounting obligations.
  • To respond to your requests to access, correct, or delete your data.

Third parties and where your data goes

We use third-party services to operate the store. Examples include WordPress/WooCommerce plugins, hosting providers, Cloudflare (for global delivery and security), payment gateways, email services, and analytics providers. These third parties may process data on our behalf.

  • Location of servers: Our primary server and database are located in India.
  • Global delivery and caching: We use Cloudflare’s network to serve content worldwide; this may route and cache some data outside India.
  • Payment processing: Payments are handled by external payment gateways (configured through WooCommerce). We do not store full payment card data on our servers unless a payment gateway requires and securely stores it — check the payment gateway’s own privacy terms for details.

We require vendors to implement reasonable security and to only process data as instructed. However, third-party services have their own privacy policies and obligations.

Cookies & tracking

We use a mix of cookies and similar technologies:

  • Essential cookies — required for cart, checkout, security and account logins.
  • Functional cookies — remember preferences or language choices.
  • Performance/analytics cookies — measure site usage to improve the site.
  • Optional marketing cookies — used only if you consent to receive marketing and personalized ads.

You can manage or block cookies via your browser settings. Blocking essential cookies may impair site functionality.

Your rights & how to exercise them

You may contact us at [email protected] to request:

  • Access to the personal data we hold about you.
  • Correction of inaccurate or incomplete data.
  • Deletion of your personal data (subject to legal and operational limits — e.g., we may retain records necessary for tax, accounting, fraud prevention, or legal compliance).
  • Portability — a copy of your data in a commonly used, machine-readable format.
  • Restriction or objection to certain processing where applicable.
  • Withdraw consent to marketing communications (you can also use the unsubscribe link in marketing emails).

When making a request, please include enough information to identify yourself (e.g., order number, email address). We may request additional information to verify your identity before fulfilling sensitive requests. We will honor requests to the extent permitted by applicable law and practical constraints.

Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations (e.g., tax, accounting, dispute resolution), resolve disputes, and enforce agreements. Where laws require retention for a period (for example for accounting or tax), we will retain the relevant data for that period. If you ask us to delete your data and we must retain particular records for legal reasons, we’ll securely retain only the minimum required information and explain the limitation.

Security

We take reasonable technical and organizational measures to protect your personal data given our size and resources. Measures include HTTPS/SSL for transactions, secure server access, firewall protections, and standard WordPress/WooCommerce security practices. Despite these measures, no method of transmission or storage is 100% secure — absolute security cannot be guaranteed.

Data breaches

If we become aware of a security incident that materially affects personal data, we will take appropriate containment and remediation steps and, where required by law, notify affected individuals and relevant authorities. If you suspect misuse of your data, please contact [email protected] immediately.

Children

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, contact us and we will take steps to remove it.

Links to other sites

Our site may link to other websites (third-party plugins, payment gateways, social platforms). This privacy policy does not apply to those sites — review their privacy policies before providing personal information.

Changes to this policy

We may update this policy from time to time. The “Effective” date at the top will indicate when the current version took effect. Material changes will be posted on https://print3d.banthias.org and (where appropriate) notified to account holders.

Important notice about this draft

This privacy policy text was generated with the assistance of a large language model (LLM). While we aimed for accuracy and clarity, LLM-generated content may contain mistakes or imprecise language. If you find any statement that does not match Print3D by Samaikya’s actual practices, capabilities or intent, please notify us at [email protected]. We will treat your notification as authoritative and will follow the corrected representation of our practices and rights. This means that an erroneous statement in this LLM-generated policy does not define or expand our rights or actions if we have clarified a different, corrected practice.

Contact / how to reach us

Questions, requests or notices about privacy or this policy should be sent to:

Email: [email protected]

Please include details (order number, email used, nature of request) so we can process your request efficiently.

Final notes

We are a small, privacy-conscious store using WordPress + WooCommerce. We aim for transparency and will cooperate with lawful requests and corrections.